Company Description

A mission-driven organization, Lutheran Metropolitan Ministry (LMM) serves people in Northeast Ohio and walks with them on their road to self-sufficiency.  LMM helps empower people to overcome barriers, obtain job skills, gain employment, locate safe and stable housing, access counseling and support services, stay out of prison, and secure second chances in community.  Our mission is to promote shalom (peace, well-being) and justice (right relationships) through a Christian ministry of service and advocacy with those who are oppressed, forgotten and hurting.

Position Summary

The Data Entry Coordinator is responsible for data entry and assisting with information gathering for the Department of Development & Communications.

Some of the duties include:

·         Create and update donor records in the development CRM

·         Enter in-kind donations, pledges, and soft credits

·         Record/enter donor notes and tasks

·         Conduct online searches to verify donor contact information

·         General clerical duties including making calls, copying/scanning, faxing, mailing, and filing/sorting

·         Assist with department mailings

·         Maintain high standards of ethical and professional conduct in terms of privacy of donor, staff and client information, and adherence to confidentiality policies

·         Build positive relationships with department team members and LMM Staff

·         Actively participates in quality improvement activities of the program/agency

·         Maintain high standards of ethical and professional conduct in terms of privacy of client/donor information and adherence to confidentiality policies & upholds the service philosophy

·         Comply with policies and procedures governing the program and agency and consults with appropriate administrative staff regarding issues posing potential risk

·         Build and maintain positive relationships with peers and other programs and departments within the organization

·         Perform other duties as assigned that support the mission of the agency

Qualifications

Our ideal candidate has a high school diploma or equivalent, including excellent data entry and typing skills required; database or CRM system experience preferred. Intermediate-level proficiency in Microsoft Office Suite (Word, Excel, Outlook) required; database or CRM system experience preferred. Strong communication skills, including clear and professional phone etiquette, are essential.

LMM offers a number of benefits for full time staff including, but not limited to: medical dental, vision, disability, life, generous paid time off and a 403 (b) retirement savings plan.   LMM embraces cultural diversity and is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran, and a Drug-Free Workplace.

Join our team!  Go to: https://www.lutheranmetro.org/get-involved/careers/  to complete an online application and attach a cover letter (with salary requirements) and resume. Applications accepted until position is filled.